On Wednesday, the Breakfast Show team received queries about the Johannesburg City Parks and Zoo and how long it takes to have a fallen tree removed from the city roads.
In its latest quarterly report, Johannesburg City Parks and Zoo says that the service standard for a fallen tree to be removed in the city is 10 hours.
Stephen Grootes spoke to the Spokesperson of the Johannesburg City Parks and Zoo Jenny Moodley to ask whether this is being maintained.
I personally manage the customer relations management services, and I can tell you we are aware of all the complaints coming through, the issue is that these are sometimes undocumented.— Jenny Moodley, Spokesperson of Johannesburg City Parks and Zoo
I have yet to find a report where a major arterial has been blocked by a tree for ten hours or even more than five hours.— Jenny Moodley, Spokesperson of Johannesburg City Parks and Zoo
Click on the link below to hear more on whether or not the city has enough resources to fulfill the task....